A practice in Brent was rated ‘Inadequate’ by the CQC but the incumbent GP partners and management team did not want to give up but instead turn the practice around into one which could deliver quality care and outcomes for the patients.
We worked with the Senior Leadership Team to devise objectives and key results (OKRs) which we would work to meet before their next CQC inspection.
We advised the SLT on clinical governance, up killed and provided training to the clinical team on key areas identified in the CQC report including baby immunisations and cervical smears.
In order to assist with the smooth day to day running of the practice, we also provided training sessions for all practice staff on medical coding, clinical IT searches and the importance of accurate and secure data.
We supported a full prevalence audit across 20 Long Term Conditions to ensure all LTC patient lists were up to date to optimise patient outcomes and QOF.
