Case studies
Proven results across primary care
From eliminating months of admin backlog to turning around CQC ratings – see the results we've delivered for practices, PCNs and healthcare charities.
- Client
- Heathrow Medical Centre
- Service provided
- Admin support
How one practice reclaimed 70% of GP admin time
When 1,600 letters monthly threatened to overwhelm their practice, Heathrow Medical Centre found a solution that gave back 4 hours per GP weekly.
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- A surgery in Slough
- Service provided
- Admin support
How a Slough surgery cleared 1,200 clinical letters in 3 weeks
When a mounting backlog of clinical correspondence threatened patient care and SLAs, this UK surgery partnered with offshore administrators to achieve 96% accuracy while staying under budget.
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- Brent CCG
- Service provided
- Consultancy
From ‘Inadequate’ to ‘Good’ in 12 months
A Brent practice received an 'Inadequate' CQC rating, but rather than giving up, the GP partners were determined to transform it into one that delivers quality care and outcomes for patients.
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- HealthBridge Direct
- Service provided
- Consultancy
Transforming chronic disease detection across 42 GP practices
Across 42 GP practices, thousands of patients with undiagnosed COPD, diabetes, hypertension and osteoporosis were hiding in plain sight. Our algorithms found them in just two months.
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- Long Lane PCN
- Service provided
- Consultancy
How one PCN improved outcomes for patients with Type II diabetes
Long Lane PCN commissioned us to improve outcomes for patients with Type II diabetes and allow clinicians to provide treatment and support in the most effective way.
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- The Health Foundation
- Service provided
- Consultancy
How AI helped uncover half a million missing asthma patients
The UK has the worst asthma death rates among comparable nations. We discovered why: half a million patients were hiding in GP records, uncoded and untreated. Our AI found them, saving 55,000 GP hours in the process.
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